Update History — 28 December 2023 (Resolved)
This update documents a resolved issue introduced by Microsoft in late 2023 that affected older Azure Pricing Calculator estimates.
Microsoft implemented a fix for this issue. Instead of receiving the message “Storage Accounts encountered an error” and being prompted to “Refresh Storage Accounts” when loading older estimates, you now receive a prompt that will appear as either “To estimate, please add Azure Files calculator to your estimate” or “… Managed Disks calculator to your estimate”, as shown in the screenshot below.
Previous Post Details
Creating estimates with Microsoft’s Azure Pricing Calculator is something I do regularly. In late 2023, Microsoft introduced structural changes to storage-related products. Previously, Azure Files was part of the Storage calculator, but it was moved into its own dedicated calculator. Managed Disks were also separated into their own calculator.
Why Does This Matter?
If you saved Azure Pricing estimates before this change and used the Share feature, you likely encountered errors on older estimates related to Azure Files line items. The message “Storage Accounts encountered an error” would appear. Selecting “Refresh Storage Accounts” removed the original configuration and replaced it with a blank storage entry that required full reconfiguration.
Error Message Details
How Do You Fix It?
To resolve this, simply re-add the appropriate product calculators using the Products menu and then reconfigure your storage and snapshot requirements.
Pro tip: The calculator automatically assigns 1000 GiB of snapshot storage by default, so ensure this aligns with your actual requirements.
Managed Disk Updates
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Feel free to leave a comment if you noticed other changes around this time.
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Azure Pricing Calculator Series
For more in-depth guidance, explore the full series:
The Ultimate Azure Pricing Calculator Guide – Part I
The Ultimate Azure Pricing Calculator Guide – Part II
The Ultimate Azure Pricing Calculator Guide – Part III